1. Introduction & Statutory Commitment
Enviwise Management ("Enviwise", "we", "us", or "our") is committed to safeguarding the personal data of our clients, website visitors, and industrial partners in full compliance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.
This Privacy Policy describes how we collect, use, process, store, and protect personal identifiable information (PII) obtained through this website, our official communication channels, and statutory consultancy engagements.
2. Personal Data We Collect
When you interact with Enviwise through our contact forms, service inquiry channels, email, or direct WhatsApp consultations, we may collect:
- Identity Data: Full name, job title, and professional designation.
- Contact Data: Official email address, telephone numbers, and corporate mailing address.
- Industrial & Technical Data: Facility name, factory location, manufacturing classification, and specific statutory requirements under the Department of Environment (DOE / JAS) or Department of Occupational Safety & Health (DOSH / JKKP).
- Technical Web Data: IP address, browser type, operating system, and navigation telemetry collected anonymously for security and site optimization.
3. Purpose of Data Processing
Your personal and industrial data is collected and processed strictly for lawful commercial and statutory consultancy purposes, including:
- Responding to your inquiries and providing formal technical proposals or fee quotations.
- Executing regulatory assessments, site sampling (effluent, air, noise, vibration), CHRA, and NRA.
- Preparing statutory documentation, Written Notifications (WN), and Written Declarations (WD) for authority submissions.
- Fulfilling legal, statutory, and regulatory obligations under Malaysian law.
We do not sell, rent, trade, or monetize your personal information to third parties under any circumstances.
4. Disclosure to Third Parties
We may share relevant data only with authorized parties essential for delivering our professional services:
- Accredited Testing Laboratories: SAMM-accredited laboratories for chemical and microbiological sample analysis.
- Certified Competent Persons: Registered Assessors (CHRA, Noise Competent Persons, Environmental Engineers) engaged for on-site statutory evaluations.
- Statutory Authorities: Government regulatory bodies (DOE/JAS, DOSH/JKKP) when officially mandated as part of regulatory filings or formal legal requirements.
5. Data Security & Storage
Enviwise maintains appropriate technical, operational, and organizational security measures to protect your personal data from unauthorized access, accidental loss, alteration, or unlawful disclosure. Access to personal data is restricted strictly to authorized personnel on a need-to-know basis.
6. Retention of Personal Data
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by Malaysian statutory regulations, tax legislation, and environmental audit standards.
7. Your Rights Under PDPA 2010
Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right of Correction: Request rectification of inaccurate, incomplete, or outdated data.
- Right to Withdraw Consent: Withdraw consent for data processing, subject to statutory or contractual obligations.
8. Cookies & External Links
Our website may utilize essential cookies to maintain user preferences (such as your chosen language setting). Our site may also feature links to external portals (e.g. DOE, DOSH, social media). Enviwise is not responsible for the privacy practices of external third-party websites.
9. Data Protection Contact
To exercise your rights or if you have questions regarding this Privacy Policy, please contact our Data Officer: